Customer Loyalty -
The Heart
of Your Business Success
Customer Loyalty -
The Heart
of Your Business Success
The Path to Long-Term Success.
Customer Retention
Trust Creates Growth
One of the most important business assets is customer loyalty. Loyal customers are crucial in business development. Customer loyalty goes far beyond simple transactions and creates trusting, emotional connections. With our transformative strategy consulting, we help companies sustainably strengthen this bond.
Our Strategy for Sustainable Customer Loyalty
For more than 20 years, we have been supporting our customers in achieving their business success and efficiently accompanying them through successful customer loyalty.
Relevance and Exclusivity for Customers:
No off-the-shelf customer loyalty, but emotional engagement with real added value.
Highest Security and No Additional Processes:
Maximum security standards in data protection, ideally without customer data – innovation integration and implementation without new structures.
Future-Proof Development:
All services and processes can be further developed at any time and are also connectable in the future.
Unique Partner Network:
Through our extensive partner network with over 500 renowned value-added partners and our AI and data-based strategy, we create real competitive advantages for your company that can be successfully scaled.
Let’s start with your success now!
Overview of Our Services
01 Our Partner Network
Our national and regional partner network consists of more than 500 selected value-added partners who provide attractive offers, content, and discounts for our customers. Together, we create real added value.
02 Loyalty Incentives
With targeted incentives and attractive loyalty programs, we not only strengthen the loyalty of your existing customers but also successfully acquire new ones. Whether customer clubs, bonus systems, or discounts – we focus on approaches that reward your customers and bind them long-term.
03 CRM | CMS
The right Customer Relationship Management (CRM) and Content Management System (CMS) are the cornerstones of successful customer loyalty. We advise, support, and implement systems that enable effective communication and bonding with your customers.
04 Personalization
Every customer is unique and the power of personalization strengthens the bond with them. Our personalization strategies ensure that your customers feel not only seen but also individually addressed.
05 Customer Loyalty-as-a-Service
AI-powered solutions optimize customer loyalty through precise analysis of customer satisfaction, calculation of Customer Lifetime Value, and prediction of churning probability. Maximize long-term customer value
06 Sustainable Customer Loyalty
Experience the “Green Loyalty” Boost! Together, we shape a greener future while simultaneously strengthening the connection to your customers. Work with us to develop innovative strategies, introduce environmentally friendly products and services, and build sustainable brand loyalty.
Customers Who Trust Us
How Well Do You Know Your Customers?
Together, we put you in the spotlight and ensure lasting happy customers!
Let us increase your visibility and successfully position your company.
6 Building Blocks of Contemporary Customer Loyalty
DIRROR
Design Your Day.
Experience the future of smart homes with DIRROR – a digital mirror that combines internet, apps, music, news, calendar, and much more in a single device. As the world’s first digital mirror with a touchscreen, DIRROR offers limitless possibilities.
Your Idea, Our Know-How – Realized Together!
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We look forward to providing you with individual and personal consultation.