Digital Customer
Digitalization and activation of your customers
Modern customer retention and new customer acquisition.
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Digitalization of your existing customers
Increase your revenue through additional customer contact while simultaneously reducing your costs. We provide you with content for your customer portal to encourage your customers to register and use it daily.
Digital new customer
acquisition
We ensure additional reach on all channels through attractive content and quickly build up lead volume. Use digital communication reach for efficient and lasting engagement with potential customers.
Digitalization of your customers –
fast, efficient, competitive.
Speed
We digitalize your customers and achieve significant success in the first 6 months.
Efficiency
We effectively transfer your customers to your customer portal, including double opt-in collection.
Competitiveness
We provide attractive content and modern technology for long-term activation and retention.
4 facts about Digital Customer
Your business benefits at a glance.
Modern communication tools
We focus
– you benefit.
After more than 20 years of company history, the DGMK team knows the essential adjustments to inspire people in a contemporary way, successfully implement customer loyalty, and acquire new customers.
The customer and their interests are always at the forefront. The use of new technologies must be a means to an end and lead to a simplification of processes – for the user, but also within the company.
The goal is cost reduction and an intensification of customer contact, which leads to customer loyalty and additional revenue.
Our promise to you
in 6 months
on all channels
“With DGMK, we have found a long-term partner to whom we can entrust our 800,000 customers. Together, we have managed to more than double our digitalization rate and significantly improve customer satisfaction.”
Matthias Trunk
Board Member
GASAG Group
References
Established products with real impact
Digital Customer
Customer Engagement
seit 2019
Schnelle, effiziente & wettbewerbsfähige Digitalisierung großer Kundenbestände. Moderne Kundenbindung und Neukundengewinnung durch aktive Digitalisierung.
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DIRROR
Customer Engagement
seit 2016
Reflexion 2.0 – Die Entwicklung des weltweit ersten digitalen Spiegels hat gezeigt, dass die Integration von Technologie in klassische physische Produkte viele Türen für innovative Neuprodukte öffnet - sei es im B2C-, B2B- oder D2C-Sektor.
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QR Cobble
Customer Engagement
seit 2014
Der QR Cobble, auf deutsch QR Pflasterstein, macht Straßen und Gehwege internetfähig. Einfach mit dem Smartphone gescannt, können Besucher so mit jedem gewünschten (ortsbezogenen) Internetinhalt verbunden werden.
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partycard
seit 2001
Deutschlands größtes Vorteilsprogramm für junge Menschen
>2 Mio. Nutzer
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Customer Engagement
smartlifeapp.
Customer Engagement
seit 2013
Revolutionierung des Kundenkontaktes und Abrechnung in der Energiewirtschaft
>2 Mio. Nutzer
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